Anything above your limits waits for you, and every action is logged.
Try the authority levels Book free X-Ray
1 · Choose an action
2 · Set the authority level
Drafts every reply and action; a person approves each one. Where every employee starts.
Receptionist · authority check Example rules
Outcome
Waits for approval
Reply drafted. Approve, edit or reject in one click.
Why
At this level every reply waits for a person.
Activity log · example
The drafted answer
Approve, edit or reject in one click.
Why it paused
Above a limit, missing from your records, or outside its role.
The conversation
The customer’s own words, in full.
When information is missing, it asks you.
With sources Example
Is the Kowalski order shipped yet?
Not yet. It’s packed for tomorrow’s collection.1 The customer was told Monday.2
Not in your records Example
What’s our corporate rate for 12 vehicles?
There’s no corporate rate in your price list, so I won’t guess. Shall I draft one for you to approve?
Asked you No price invented
Phone call · first line Example
“Hello, you’ve reached Meridian Car Rental. I’m the AI receptionist. How can I help?”
Each AI employee is set up to introduce itself as AI in its first sentence. Sensitive requests go to a person.
Policies and contract commitments, not certifications.
Questions from your IT or legal team: ege.ozdas@staterics.com
Staterics Technology · client agreement What we sign
Signed before your data reaches us. Written for KVKK and GDPR.
Each service that runs your system, and its country.
Your data back, then deleted, except records we must legally keep.